After sales policy

If your order has been damaged during transport, please mention it on the delivery sheet and contact info[at]here-eventlive.com

Returns

If you need to return goods because of damages, the return process will be arranged by Event Live Shop. Please email Event Live with the reason for returning the goods. If the items are damaged, please take picture of items and send it to:

info[at]here-eventlive.com

Returns can only be accepted if you have received defective goods. Please note that all products have been approved in terms of quality and branding.

Questions and comments

If you cannot find the answer you are looking for, please contact the Customer Service Team for assistance by sending an email to info[at]here-eventlive.com